Factory-direct pricing  ·  Ships across Canada & the US  ·  Lifetime warranty
Our promise

A lifetime
warranty.

Every doorbyyou door, finish and sealed-glass unit is backed for as long as you own your home — and the coverage transfers to the next owner. Here's exactly what that means.

Lifetime

Door slab & frame

The steel, fiberglass or aluminum slab and frame are covered against warping, rot, rust-through and delamination for the life of your ownership.

Lifetime

Sealed glass units

Low-E argon insulated glass is guaranteed against seal failure, fogging and condensation between panes — replacement glass shipped free.

10 years

Factory finish

The baked-on factory finish is covered against peeling, blistering and excessive fade for ten years from the date of delivery.

10 years

Hardware & locks

Multi-point locks, hinges and handlesets are guaranteed against mechanical and finish defects for ten years of normal residential use.

Transferable

Stays with the home

Sell your house and the remaining coverage transfers to the new owner at no cost — a documented selling point at closing.

Free

Parts & shipping

Approved warranty replacements — glass, hardware or finish components — ship free anywhere in the contiguous US.

What's covered, and what isn't

This warranty applies to the original product as delivered, installed according to our published guidelines, and used in a normal residential setting. It begins on the delivery date.

Covered

  • Manufacturing and material defects in the slab, frame and weather seal
  • Insulated-glass seal failure, fogging and stress cracks not caused by impact
  • Finish peeling, blistering or excessive fade within the finish term
  • Mechanical failure of locks, hinges and operating hardware under normal use

Not covered

  • Damage from improper installation, alteration or non-approved hardware
  • Impact, accident, misuse, vandalism or acts of nature
  • Normal wear, surface scratches and minor finish variation over time
  • Doors finished or painted by a third party after delivery
  • Labor for removal or reinstallation

How long it lasts

Slab, frame and sealed-glass coverage runs for the life of the original purchaser's ownership and transfers once to a subsequent owner. Finish and hardware coverage run ten years from delivery. All terms are subject to the full written warranty provided with your order.